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Grow Your Occupancy - Caregiver Oriented Sales Training  - 6.0 NAB CEUs - Minneapolis, MN - July 26, 2016

Grow Your Occupancy - Caregiver Oriented Sales Training - 6.0 NAB CEUs - Minneapolis, MN - July 26, 2016

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Your Price: $149.00
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Part Number:7262016
THIS VENUE HAS NOW BEEN MADE PRIVATE FOR A CUSTOMER THAT RESERVED ALL AVAILABLE SEATS... STAY TUNED AS WE WILL RESCHEDULE ANOTHER MINNEAPOLIS EVENT IN THE NEAR FUTURE!

Note to ElderMark Affiliates and Guests or existing Caregivers Matter Clients... you are eligible for a discount by using your secret code at checkout (SEATS ARE LIMITED).  To request your secret code email:  Greg@ElderMark.com or Lon@LonKieffer.com (for CaregiversMatter/Email Nurturing Clients)

Please note:  this program offers 6.0 NAB CEUs... 4.0 are LIVE for participating in the event; 2.0 are FREE CEUs available here at CaringCEUs; please look around and take advantage of them now!

Speaker/Presenter:  Lon Kieffer, RN, NHA

http://lonkieffer.com

Venue/Location: TO BE DETERMINED/PENDING

9 a.m. to 4:00 p.m. – LUNCH from 12 noon to 1:15 p.m. (NOT PROVIDED)

Stay Tuned for FREE LUNCH offer via email prior to event.

Program Agenda:  Subject to Change

Program Agenda

 9:00 to 9:45 AM                Sign-In/Coffee

 

9:45 to 10:45 AM             

The Generational Divide (Generational Decision Making Bias and Beliefs)

·         Learn the 4 Generations and how they make decisions.

·         Learn to identify the influencer, the naysayer, the decision maker

·         Learn the 3 “power relationships” you must have to reach across the Generational divide.

 

10:45 to 11:00 AM            Break

 

11:00 to 12:00

Portrait of a Decision Maker (Caregiver Personality)

·         Learn 4 key “personality traits” of the Decision Maker

·         Learn why healthy prospects become declining patients/residents and how to shift the drift.

·         Learn the 10 most common “Distortions” that cloud decision maker thinking.

 

12:00 to 1:15 PM               Lunch* (Please return promptly at 1:15PM)

                                                                *Stay Tuned for possible invitation to working lunch session                      

 

1:15 to 2:15PM

Attraction vs Promotion – (Intro to Caregiver Oriented Sales Training)

·         Learn 4 “blocking behaviors” of the Decision Maker;

·         Learn 6 “transformational tactics” to help the Decision Maker remove blocks.

·         Learn 9 “Mental Triggers” that facilitate Caregiver transformation.

·         Learn the “Power of Reviews” to increase search engine optimization and social media presence.

 

2:15 to 2:30 PM                 Break


2:30 to 3:30 PM

Feelings vs Features; The Empathic Relationship

·         Learn 4 magic words that maximize “empathy” in genuine communication.

·         Learn the 3 phases of transformation that remove guilt, apprehension and fear.

·         Learn the single most effective strategy/philosophy to unleash boundless empathy.          


3:30 PM                                Adjourn


3:30 to 4:00PM

Networking and Q&A with Lon Kieffer (OPTIONAL)